There’s been huge pressure on the public sector to compete with the private sector in delivering an ace digital experience. But we believe this is limiting a world of potential to the confines of superficiality.

Not only does Government have the chance to leverage digital to up its game in service and speed, but also to engage, empower and effect change for its citizens, clients and customers.

That’s why we’ve set out the Series to cover the tools, tech and tricks of the trade to embed the best digital capability, followed by the real ‘why’ behind it all…leveraging these to inform the public, become more transparent and improve the two-way conversation.

People have found their voices through digital… it’s time to listen, collaborate, and gain public trust.

The Digital Government Series will explore the latest technology and trends to shape customer service in the public sector, how the sector is going about developing the roadmap, selecting the right fit applications, deploying and embedding the changes and the benefits that are being reaped in customer service and CX.

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Who

This series is designed for professionals involved in:

  • Digital
  • Engagement
  • Transformation
  • Innovation
  • Digital Services
  • ICT Capability
  • Customer Experience
  • Service Design
  • Communications/Marketing
  • Data/Analytics/Insights
  • Information Management
  • Information Architect
  • Change/Culture
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What

What Will Be Answered:

  • How can we best leverage digital to improve service?
  • How can we embed digital transformations with minimal disruption to business?
  • How can we map and execute the most effective path to the Federal Government’s goal of a top 3 digital country by 2025?
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Why

  • Hear how the best in your State and across Australia are achieving the most ROI from their tech initiatives
  • Understand how to embed and leverage digital platforms to improve service and experience
  • Learn how to execute a seamless digital and citizen engagement strategy and make tweaks as you go
  • Improve your citizen engagement, co-design and collaboration capabilities
  • Leverage the experience and ambitions of others to set the vision and roadmap for the next 5 years

Speakers

Agenda

Click a location below and then the Agenda button to download the relevant agenda

Sydney
17th September
Canberra
18th September
Melbourne
24th September
Brisbane
25th September
Adelaide
26th September
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ADD TO CALENDAR

09/17/2019 8:15 am 09/17/2019 1:00 pm Australia/Sydney Digital Government Series 2019 Sydney

Register

1st Release

Public Sector Only

  • Sydney
  • Canberra
  • Melbourne
  • Brisbane
  • Adelaide

$95

Limited Availablity
Access to Full Conference
Lunch and Refreshments Supplied

2nd Release

Public Sector Only

  • Sydney
  • Canberra
  • Melbourne
  • Brisbane
  • Adelaide

$195

Limited Availablity
Access to Full Conference
Lunch and Refreshments Supplied

3rd Release

Public Sector Only

  • Sydney
  • Canberra
  • Melbourne
  • Brisbane
  • Adelaide

$295

Limited Availablity
Access to Full Conference
Lunch and Refreshments Supplied

* Crossed out Locations are Sold Out

Sydney
Melbourne
Adelaide
Brisbane
Canberra

PwC Sydney Office Level 17, One International Towers Sydney, Watermans Quay Barangaroo, NSW 2000

Sponsors

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Speaking

Position your products, services and executives as key players on stage in front of senior government stakeholders.

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Networking

Gain face-to-face access and directly contact typically hard to reach decision makers and qualified buyers, providing a measurable return on your investment.

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Branding

Boost your brand awareness with your target audience by leveraging our multiple marketing channels and routes to market.

Upcoming Events