Local Government Focus Day New South Wales

Agenda

Tue 17 Jun 2025

View event details
8:30AM

Thought Leader's Breakfast

8:30 AM - 9:30 AM (60 mins)

9:30AM

Registration & Coffee

9:30 AM - 10:00 AM (30 mins)

10:00AM

Opening from Public Sector Network

10:00 AM - 10:10 AM (10 mins)

10:10AM

Welcome from the Chair and Scene Setter

10:10 AM - 10:30 AM (20 mins)

10:30AM

Topic TBD

10:30 AM - 10:50 AM (20 mins)

Therese Cole Chief Executive Officer, North Sydney Council
10:50AM

Industry Perspective

10:50 AM - 11:10 AM (20 mins)

11:10AM

Transforming Service Delivery in Local Government

11:10 AM - 11:30 AM (20 mins)

Tom Gao Chief Technology and Digital Services Officer, City of Sydney
  • Elevating service delivery in the City of Sydney council
  • Integrating 85 council services into one unified platform via the City Connect app
  • Simplified processes for payments, requests, and inquiries, increasing transparency, responsiveness, and user satisfaction through faster, more accessible service delivery.
11:30AM

Brunch & Networking

11:30 AM - 12:00 PM (30 mins)

12:00PM

Roundtables

12:00 PM - 1:00 PM (60 mins)

1:00PM

Industry Perspective

1:00 PM - 1:20 PM (20 mins)

1:20PM

Creativity and Innovation in Local Council – How to Unleash Innovation in Your Organisation

1:20 PM - 1:55 PM (35 mins)

Steven Head General Manager, Hornsby Shire Council
Ingrid McAlpin Chief Digital & Information Officer, Wollongong City Council
  • Tech efficiencies: How can local councils harness AI and innovation to foster creativity and enhance efficiency.
  • Culture: How does technological innovation influence the workforce, workplace culture and employee engagement?
  • Managing risks: What risks and threats accompany innovation, and what strategies can be employed to manage them effectively?
1:55PM

Closing Remarks from the Chair

1:55 PM - 1:58 PM (3 mins)

2:00PM

Masterclass: Harnessing People and Technology to Combat Cyber Threats

2:00 PM - 3:00 PM (60 mins)

4:00PM

Event Close

4:00 PM - 4:00 PM (0 mins)

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