Despite all the emphasis on innovation, existing assessments of OECD governments indicate production costs are rising and efficiency has declined over time.

In an era of rising public expectations around response time and accessibility, technology disruption and shrinking resources, Australian public sector leaders must find ways to drive innovation at all levels to ensure they are reaching the public in the most timely and effective ways.

what circle

Who

Federal, State and Local Government professionals in the roles of:

  • Corporate Services
  • Service/ Process Improvement
  • Innovation
  • Change Management
  • Business Transformation
  • Quality Management
  • Service Delivery
  • Design Thinking
  • Strategic Planning
  • Human Resources

 

what circle

What

Public Sector Innovation Series 2018 will bring together thought leaders, innovators and early adopters in public sector service innovation to showcase transformational strategies for the design and delivery of responsive service. It will cover pioneering strategies for engaging consumers in new ways whilst driving collaboration, service integration and digital transformation.

This event will bring together the public sector to share breakthroughs in delivering products and services through improved scalable processes, greater innovation and energised people.

Delegates will gain a greater understanding of modern methodologies deployed to deliver leading, responsive services that meet the needs of the next generation consumer.

what circle

Why

  • Engage and collaborate with consumers in new ways via omnichannel, personalised interactions
  • Foster an innovation culture and drive responsive services that meet evolving consumer needs
  • Use predictive analytics and AI to better understand policy linkages and drive greater service design and delivery
  • Develop robust methods to evaluate your service improvement programs in flight and drive measurable returns
  • Effectively scale your services by deploying the right technologies and processes
  • Adopt methodologies that will enable greater service integration

 

Speakers

Agenda

Click a location below and then the Agenda button to download the relevant agenda

Brisbane
12th November
Sydney
13th November
Perth
14th November
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ADD TO CALENDAR

11/12/2018 8:15 am 11/12/2018 1:00 pm Australia/Sydney Public Sector Innovation Series 2018 Brisbane

Register

1st Release

Public Sector Only

  • Brisbane
  • Sydney
  • Perth

$99

Limited Availablity
Full Access to Conference
Lunch and refreshments provided

2nd Release

Public Sector Only

  • Brisbane
  • Sydney
  • Perth

$199

Limited Availablity
Full Access to Conference
Lunch and refreshments provided

Standard

Public Sector Only

  • Brisbane
  • Sydney
  • Perth

$299

Full Access to Conference
Lunch and refreshments provided

* Crossed out Locations are Sold Out

Brisbane
Sydney
Perth

Deloitte Office, Level 23 Riverside Centre,123 Eagle Street QLD, 4000

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