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Cyber Security and Risk Management
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Digital Services and Customer Experience
The Human Impact of Digital Transformation
2024 Government Innovation California
The Los Angeles County’s Public Defender’s Office shares how their digital transformation story impacted people’s lives, and how you can reframe the transformation conversation within your organization.
Cyber Security and Risk Management
Building Your Cybersecurity Strategy Around AI
2024 Government Innovation California
Join Victor Tham, Chief Technology Officer, OpenText Enterprise Cybersecurity as he highlights the importance of cybersecurity when using AI.
IT Modernization and Cloud
California’s Technology Strategy: What Is on the Horizon
2024 Government Innovation California
Hear how California approaches its digital services and how the Department of Technology has implemented that approach.
Digital Services and Customer Experience
Partner Content
The Power of Clear Success Metrics in Innovation Project Management
As part of Spring2 Innovation’s Deeper Clarity method, we delve into the indispensable importance and multivarious benefits of establishing clear success metrics at the onset of a business innovation or …
IT Modernization and Cloud
Let's Chat: Unified Technology Platforms & Digital Transformation
Public Sector Innovation Show Alberta
At our Public Sector Innovation Show Alberta 2023, we caught up with Owen Cook, Director Regulatory Transformation, from Environment and Protected Areas – Regulatory Assurance Division
Digital Services and Customer Experience
Maintaining the Human Element in Digital Government
How can government build and maintain citizen confidence as we move towards automation and self-service? Daniel Ramos, GM Digital Identity at the ACCC discusses the five elements of success in …
Workforce, Skills and Capability
Navigating the Path to a Modern Australian Public Service: An Insight into APS Reform Efforts and Future Strategies
Innovate Australia
Ahead of the Innovate Australia Showcase we spoke to Dr Rachel Bacon, Deputy Commissioner at the APSC, to discuss the intricacies of APS reform efforts and the future outlook for …
Digital Services and Customer Experience
Is Government Optimising One of Its Best Service Design Partners – Its Citizens?
Digital Government & CX Roadshow 2024
What is the best way for governments to achieve a customer-centric approach in order to enhance user experiences and engagement? Listen to their citizens, of course.
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