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Digital Services and Customer Experience

Service Transformation in the Digital Age

2024 Government Innovation Show - Colorado
Explore how the New South Wales government in Australia enhanced government service delivery, creating more responsive, secure, and efficient systems, led by the Former Minister for Digital and Customer Service …
Service Transformation in the Digital Age
United States 7 Nov 2024
On Demand
Members-only
Save Kelly Zheng Author avatar
Digital Services and Customer Experience

How the Colorado Governor’s Office of Information Technology Drives Digital Equity

2024 Government Innovation Show - Colorado
Leaders from the Colorado Governor’s Office of Information Technology showcases how their organization is driving digital equity
How the Colorado Governor’s Office of Information Technology Drives Digital Equity
United States 7 Nov 2024
On Demand
Members-only
Save Kelly Zheng Author avatar
Digital Services and Customer Experience

Improving Citizen’s Experience Through Technology

2024 Government Innovation Show - Colorado
This panel discussion identifies what tools and technologies will support Colorado public sector goals, embedding recent technology with minimal disruption to business and shares the best practices for creating information …
Improving Citizen’s Experience Through Technology
United States 6 Nov 2024
On Demand
Members-only
Save Kelly Zheng Author avatar
Digital Services and Customer Experience

Connecticut’s Digital Journey: Stories from the Public Sector

2024 Government Innovation Show - Colorado
Max Gigle, the Deputy Director of Digital Product from Connecticut Department of Administration Services shares Connecticut’s digital transformation journey
Connecticut’s Digital Journey: Stories from the Public Sector
United States 6 Nov 2024
On Demand
Members-only
Save Kelly Zheng Author avatar
IT Modernization and Cloud

Modernizing Public Sector IT: Navigating Digital Transformation with Next Generation Service Management

2024 Government Innovation Show - Colorado
John Gambaro, the Sales Director from Freshworks talks about how to modernize Public sector with IT and navigate digital transformation with next generation service management
Modernizing Public Sector IT: Navigating Digital Transformation with Next Generation Service Management
United States 6 Nov 2024
On Demand
Members-only
Save Kelly Zheng Author avatar
Workforce, Skills and Capability

Equity in Education – Part 2

Laying Out How the Approach to Education Needs to Change
Equity in Education – Part 2
Australia 3 Nov 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Digital Services and Customer Experience

Let's Chat Seamless Citizen Engagement: Collaboration, Technology, and the Power of Connection

The Hon. Victor Dominello shares how real-time feedback and cross-agency collaboration transform public service delivery.
Let's Chat Seamless Citizen Engagement: Collaboration, Technology, and the Power of Connection
Canada 1 Nov 2024
Interviews
Public
Save Tahleia Bishop Avatar
Cyber Security and Risk Management
Bronze Partner Content

Building Future-Ready Governments: Transformational Lessons Learned from a Global Shock

How was it possible for governments to transform during the COVID-19 pandemic and get ready for future shock events?
Building Future-Ready Governments: Transformational Lessons Learned from a Global Shock
Canada 31 Oct 2024
Whitepapers & Reports
Public
Save Elaine McFarlane Author avatar

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