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Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Exploring Collaboration and Digital Innovation in the Public Sector

Hear from Paul James, Chief Executive & Government Chief Digital Officer, Department of Internal Affairs as they explore 'Collaboration and Digital Innovation in the Public Sector'.
On Demand: Innovate NZ 2021 - Exploring Collaboration and Digital Innovation in the Public Sector
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Tools, Strategies and Innovations Driving Transformation Panel Discussion

Hear from Yogi Stockler, Deputy Director of Defence Excellence (Innovation), New Zealand Defence Force; Sheridan Williams, Senior Project Manager - Performance Management Project, Oranga Tamariki – Ministry for Children; Ronel Ellis, Digital Channel Optimisation Team Lead, Digital Channel Optimisation Team Lead; and Alistair Vickers, Chief Information Officer, Tū Ora Compass Health on 'Tools, Strategies, and Innovations Driving Transformation'.
On Demand: Innovate NZ 2021 - Tools, Strategies and Innovations Driving Transformation Panel Discussion
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
IT Modernization and Cloud

On Demand: Innovate NZ 2021 - Driving Innovation in Government through Speed & Partnership

Insights from Steven Graham, GM of Innovation & Biometrics, NEC New Zealand Limited on 'Driving Innovation in Government through Speed & Partnership'.
On Demand: Innovate NZ 2021 - Driving Innovation in Government through Speed & Partnership
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Innovate NZ 2021 - Creating a Flexible, Agile and Adaptable Digital Government

Insights from Yogesh Anand, Chief Technology Officer, Waka Kotahi New Zealand Transport Agency on 'How To Further Create a Flexible, Agile, and Adaptable Digital Government with Innovative ICT Processes'.
On Demand: Innovate NZ 2021 - Creating a Flexible, Agile and Adaptable Digital Government
New Zealand 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

On Demand: Powered by Personalisation Webinar

Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
On Demand: Powered by Personalisation Webinar
Australia 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Digital Stream Panel Discussion

Nick, Helen, Lewis and Peter sat down together to delve into how to be improve customer experience across citizen services.
Digital.NSW 2021 - Digital Stream Panel Discussion
Australia 13 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Digital Stream Case Study with Amanda Ianna

Amanda Ianna shares insights on converging physical and digital CX to improve citizen access, inclusion and engagement.
Digital.NSW 2021 - Digital Stream Case Study with Amanda Ianna
Australia 12 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Digital Stream Discussion with Carmen Michael and John Mackenney

Carmen Michael and John Mackenney sit down together to chat about digitally preparing schools for the future.
Digital.NSW 2021 - Digital Stream Discussion with Carmen Michael and John Mackenney
Australia 12 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar

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