Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



Digital Services and Customer Experience

On Demand: Innovate Australia 2021: Unlocking the path to secure digital transformation in Public Sector

Hear key insights from Gary Griffiths on how to avoid creating your next legacy solution and three systems that will change the way you think about digital transformation.Gary GriffithsFederal Director, ServiceNow
On Demand: Innovate Australia 2021: Unlocking the path to secure digital transformation in Public Sector
Australia 20 Dec 2022
On Demand
Members-only
Save Jane Murugan Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Closing Plenary with Mark Howard

Mark dives into sharing his views on reviewing projects from NSW’s Digital Restart Fund (DRF)
Digital.NSW 2021 - Closing Plenary with Mark Howard
Australia 20 Dec 2022
Interviews
Public
Save Juhi Agarwal Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Closing Plenary Panel Discussion with Emma Hogan, Amy Brown and Chris Fechner

Emma, Amy and Chris sat down to discuss how to best create critical partnerships to accelerate NSW’s economic recovery
Digital.NSW 2021 - Closing Plenary Panel Discussion with Emma Hogan, Amy Brown and Chris Fechner
Australia 20 Dec 2022
Interviews
Public
Save Juhi Agarwal Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Closing Plenary Discussion Panel with Michelle Price, Daniel Hunter, Mark Lenzner

Michelle, Daniel and Mark sit down together as they discuss how to drive ICT procurement to develop local industry and grow technology platforms in NSW.
Digital.NSW 2021 - Closing Plenary Discussion Panel with Michelle Price, Daniel Hunter, Mark Lenzner
Australia 19 Dec 2022
Interviews
Public
Save Juhi Agarwal Author avatar
Digital Services and Customer Experience

The Metaverse and Web3 Panel Discussion - Digital.NSW 2022

Join our expert panel, including The Hon. Victor Dominello MP, as they unpack how government should look at Web3 while addressing benefits and challenges.
The Metaverse and Web3 Panel Discussion - Digital.NSW 2022
Australia 14 Dec 2022
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

What’s Next for Digital.NSW? - Digital.NSW 2022

Imagine a government that anticipates your needs and delivers transparent, inclusive, easy to use services, accessible from anywhere. We believe that by accelerating an integrated digital landscape, we have a chance to become the world’s most customer centric government by 2023. Putting customers at the centre of everything we do is about creating services that are trusted, easier and more effective. Greg Wells dives into the future vision for NSW.
What’s Next for Digital.NSW? - Digital.NSW 2022
Australia 14 Dec 2022
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Jobs, Skills & Economic Stimulus: Driving the State Forward Panel Discussion - Digital.NSW 2022

Join an expert panel of NSW government executives as they unpack the emerging jobs of the future as well as the skills needed to fill these roles and drive the economy.
Jobs, Skills & Economic Stimulus: Driving the State Forward Panel Discussion - Digital.NSW 2022
Australia 14 Dec 2022
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Transforming Digital Experiences so No Citizen is Left Behind - Digital.NSW 2022

The single biggest uplift in demand for digital public services has reset citizen expectations and tested governments’ critical capabilities. Digital-first citizens now want connected and responsive services from government, delivered on their terms, while ensuring every community is considered in this effort. (new line) Adobe’s evaluation of digital accessibility, a marker for maturity of digital equity, shows Australia’s global leadership and New Zealand’s emerging position. John Mackenney discusses in more detail.
Transforming Digital Experiences so No Citizen is Left Behind - Digital.NSW 2022
Australia 14 Dec 2022
On Demand
Members-only
Save Nouha Elmasri Author avatar

Recommendations

Learning from the success of the Process and Technology Harmonisation (PaTH) Program
Industry Trends 13 Nov 2024
How Content Design Contributes to Effective Audience Engagement
Guides 27 Oct 2024
Empowering Change Leaders in the Public Sector
Industry Trends 10 Oct 2024
Moving from the Information Age to the Intelligence Age: Your Future with AI
On Demand 7 Nov 2024
“The newest generation of cyber security is being defined by tactical skill sets and advanced operational capabilities.”
Interviews 23 Sep 2024