Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



Digital Services and Customer Experience

The Public Sector Podcast: Automation and the Future of Work

Public Sector Innovation Show - Ontario
The strategies and actions being taken by the Ontario's Ministry of Labour with Simone Atungo, Assistant Deputy Minister of Workforce Policy and Innovation Division at the Ontario Ministry of Labour, …
The Public Sector Podcast: Automation and the Future of Work
Canada 11 Aug 2024
Interviews
Public
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Engineering Innovation with the Citizen Experience in Mind

Innovate VIC
with Nikhil Patinge, Director - WoVG Digital Integration Services, Department of Government Services
Engineering Innovation with the Citizen Experience in Mind
Australia 10 Aug 2024
Interviews
Members-only
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Digital NSW 2024
Profiling this public sector innovator on what it takes to drive first-in-the-nation digital identification and verification
Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW
Australia 10 Aug 2024
Interviews
Public
Save Jordan Mullins Avatar
Cyber Security and Risk Management

Olympics 2032 Cyber Prep – What Is Brisbane’s Approach?

A Look at Heightened Cyber Volatility During Olympic Events
Olympics 2032 Cyber Prep – What Is Brisbane’s Approach?
Australia 9 Aug 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Digital Services and Customer Experience

Let's Chat: Service Ontario Product and Service Digitalization Approach

Public Sector Innovation Show - Ontario
At Public Sector Innovation Show Ontario 2023 in Toronto, we caught up with Renu Kulendran, Deputy Minister, Ministry of Public and Business Service Delivery on Service Ontario product and service …
Let's Chat: Service Ontario Product and Service Digitalization Approach
Canada 8 Aug 2024
Interviews
Public
Save Kelly Zheng Author avatar
Workforce, Skills and Capability

Let's Chat: Modern Workforce Practices

Digital Government & CX Roadshow 2024
Hear about what kinds of modern workforce practices are strengthening innovation in the public sector from Jocelyn Baker, Acting Commissioner and Deputy Minister, Public Service Commission from Government of Manitoba
Let's Chat: Modern Workforce Practices
Canada 7 Aug 2024
Interviews
Public
Save Kelly Zheng Author avatar
Digital Services and Customer Experience
Partner Content

Envisioning AI in 2030

Part 1: A Vision for the Future of Public Sector Servicing (and how to get there)
Envisioning AI in 2030
Australia 5 Aug 2024
Industry Trends
Public
Save Ian Oppermann Author avatar
Digital Services and Customer Experience

How Can the Public Sector ‘Keep it Real’ in the Digital Age?

Tackling Social Media Misinformation & AI Deepfakes
How Can the Public Sector ‘Keep it Real’ in the Digital Age?
Australia 4 Aug 2024
Industry Trends
Public
Save Heather Dailey Author avatar

Recommendations

Towards Net Zero: Advancing Sustainability in Canada’s Healthcare Sector
Industry Trends 29 Oct 2024
Why Do You Go To Work?
Guides 31 Oct 2024
Let's Chat: Embracing Innovation and AI in Public Service
Interviews 29 Aug 2024
Realising the potential of AI and emerging technology in a safe way to increase efficiencies
Industry Trends 4 Nov 2024
Why is Functional Programming Important in Healthcare?
Whitepapers & Reports 15 Oct 2024