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Workforce, Skills and Capability

Women in Leadership Spotlight Series: Amy Hess, Chief of Public Safety, Louisville Metro Government

As the Chief of Public Safety for Louisville Metro Goverpublic sector network woman speakers imagenment, I oversee four departments: Police, Fire, Corrections, and Emergency Services. Together, these agencies comprise about 2,500 employees and a budget of $369 million. I previously served as a Special Agent in the Federal Bureau of Investigation (FBI), with assignments in Kansas City, Louisville, Tucson, Afghanistan, Memphis, Quantico, and Washington, DC. At the time I left the FBI in 2019, I was the highest-ranking woman and the only person to have served twice as Executive Assistant Director. I loved working for the FBI because I believe …

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Michaela Geronima Doelman - CHRO, Washington State ESD

I’m the Chief Human Resources Officer (CHRO) for the Washington State Employment Security Department (ESD). I kind of got here by accident. Although public service was always where I wanted to be, HR wasn’t even on my radar of options, I just knew I wanted to help people like my parents did in their public service jobs. After graduating from college and working in Mexico for a couple of years, I moved back to the US in 2007 and wasn’t in the position to be picky about what job I could take, I just wanted one that paid the bills …

Workforce, Skills and Capability

The Future of Learning and Development

Learning is a fundamental building block of life, whilst the learning and development (L&D) division is often a fundamental part of any large scale or public sector institution. Many of these divisions though lack foresight or strategic vision. This paper brings together the viewpoints of L&D experts from large public sector institutions. Some suggest new ways for tackling various aspects of L&D, whilst others focus on specific areas within learning to further develop and enhance success. They come from different perspectives but each expert is looking towards a future where L&D and other traits are regularly updated for the betterment …

9 Feb 2021

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Workforce, Skills and Capability

Managing Your Remote and Mobile Workforce

People are often attracted to various workplaces because of the benefits and conditions, but many of these benefits and conditions had to change as a result of the pandemic. For some, working remotely was already on the cards, but for others, they had to adapt and change their practices very quickly. This paper brings together the perspectives of senior executives from three local government regions, one in the UK and two from Australia. Whilst two of them had to change many of their practices as a result of COVID-19, one of them is so remote that the pandemic barely affected …

22 Jan 2021

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Save Rosie Fea

Workforce, Skills and Capability

HR & Analytics in the Public Sector

People are the backbone of any organisation, and HR branches are often complex because of the issues they need to deal with. Analytics tools are often useful when dealing with people and forecasting future trends in HR. This paper brings together the perspectives of three workforce analysts who use analytics as part of their HR toolkits to better deal with their current workforce and to predict future capabilities. The lessons from these perspectives can assist anyone who deals with people or large departments.

13 Jan 2021

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Workforce, Skills and Capability

HR Innovation

Before the pandemic struck, human resources practices in many public sector organisations were in need of change and modernisation. In some cases, catalysts like the bushfires or other factors inspired the change, but COVID-19 has really forced organisations to update and innovate their HR practices. This paper explores the innovative HR practices that three Australian public sector institutions across two states implemented before and during the pandemic. It also looks at how these changes can become permanently embedded.

5 Jan 2021

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Workforce, Skills and Capability

Improving Employee Experience in 2020

This paper follows three pathways towards effective engagement – defining and articulating an organisation’s purpose and values, developing employee advocates for engagement, and pivoting during the pandemic to embed employee engagement within an organisation. All three are different but related, and all three present lessons that others across the public sector can use to build up and embed their own employee engagement.

3 Nov 2020

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Workforce, Skills and Capability

Women in Leadership 2020

As workplaces change, evolve and adapt – both in general and as a result of the Covid-19 crisis – it is important that they do so drawing on confidence, relatability and leadership experience. They also need to be diverse and inclusive, which means having more women involved. These aren’t examples of female leadership; these are examples of leadership from a female perspective that we can all learn from.

29 Sep 2020

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