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IT Modernization and Cloud
Diversity in Technology: A View from the Top
2024 Government Innovation California
What does it take to land a leadership role in technology? Achieving smooth success is already a feat riddled with tests for any individual, but some face a distinctly unique set of challenges. This panel will focus on diverse leaders in technology who are navigating this challenge, and their paths to getting there.
Cyber Security and Risk Management
Can Governments Reverse the Damage to Citizens' Post-Pandemic Loss of Trust?
Globally trust in government is at all-time lows, but by acknowledging that there is in fact an issue, government can begin reframing the narrative. It is clear that public trust is crucial for government as it forms the foundation of a healthy democratic society. Trust in government fosters social cohesion, stability, and effective governance. So read on to discover the approach to regain citizen trust with two essential elements.
Digital Services and Customer Experience
Let's Chat: Digital Disruptors: Clearing the Path to Seamless Transformation
Government Innovation Showcase - Federal
Erica Vezeau, Director General, Digital Academy, from the Canada School of Public Service uncovers common hurdles that hinder digital transformation and explores effective approaches to overcome them.
Digital Services and Customer Experience
6 Public Sector Trends Ramping Up Service Delivery in 2024
In a digital age where convenience is king, governments are stepping up to the challenge, revolutionizing service delivery to meet the needs of a rapidly evolving society. So let’s dive into the 6 biggest digital government service design trends, plus we'll see how global government innovation leaders are already harnessing these trends to drive superior citizen outcomes.
Data, Analytics and AI
Government Strategies for Secure Data and Innovative Service Implementation
Public Sector Innovation Show British Columbia
Mary LaBoucane, the Executive Director, Information Management Innovation, Corporate Information Records Management Office, from the Government of British Columbia addressed citizens' data privacy concerns amid government partnerships with third parties. It emphasizes the need for thorough assessments to update policies and legislation for secure data and improved services.
Digital Services and Customer Experience
Digital Government Spotlight: 5 Projects Transforming the Australian Public Sector
Innovate Australia
Ahead of the Innovate Australia Government Showcase we caught up with five Federal Government leaders to explore the projects and initiatives they're working on, and to learn how these projects …
General
Partner Content
Spotlight on Rail – A State of Design & Make Special Edition
Rapid global growth in rail demand is expected, with passenger and freight activities projected to double by 2050. As countries strive for net-zero goals amidst a predicted population increase of nearly two billion in the next three decades, rail emerges as a viable solution. Rails offer safe and familiar transportation for large urban communities, with carbon emissions up to 80% lower than aviation. Autodesk's recent Rail Summit in Amsterdam, attended by 30 global rail industry leaders, explored these challenges. Insights from this, combined with Autodesk’s 2024 State of Design & Make report, will explore how these organisations are preparing for …
General
Partner Content
How can Enterprise Service Management Unify the Flow of Work For ALL and ANY Teams?
Innovate SA
Forrester recently named Atlassian's Jira Service Management a Leader in The Forrester Wave™ for Enterprise Service Management (ESM). As we know, service management teams today encompass beyond just IT help desk – for both internal and external facing support – and we have seen an increase in all teams employing the processes and platforms that are typical of an IT help desk. Here at Area9, we’ve been working with Legal, Procurement, Contract Management and HR Teams to configure Jira Service Management (JSM) to help them deliver exceptional service to all of their stakeholders. How does JSM exactly do that?
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