Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



#digitalplatform Insights

Digital Services and Customer Experience

Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.

For governments, platforms pave the way for aggregating services, thereby offering more efficient, connected, personalised and trusted citizen experiences. As we navigate the digital economy, the focus is clearly shifting from individual digital products to more expansive digital platforms. These platforms are the meeting place where supply meets demand, where innovation meets opportunity, where need meets service and where problems meet solutions.
Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.
Australia 19 Oct 2023
Industry Trends
Public
Save Chris McLaren Avatar

Recommendations

Procurement Innovation in Healthcare
On Demand 30 Oct 2024
Improving Citizen’s Experience Through Technology
On Demand 6 Nov 2024
Digital Accessibility Policies and Practices for PDF Forms | Five Eyes Report
Industry Trends 14 Nov 2024
PublicSectorPodcast: Cultivating Leaders for Tomorrow
Interviews 30 Oct 2024
QLD Government Speaks: 12 Quotes from the State's Top Digital Transformation, Tech & Policy Executives
Industry Trends 11 Sep 2024