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#digitaleconomy Insights

Digital Services and Customer Experience

Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.

For governments, platforms pave the way for aggregating services, thereby offering more efficient, connected, personalised and trusted citizen experiences. As we navigate the digital economy, the focus is clearly shifting from individual digital products to more expansive digital platforms. These platforms are the meeting place where supply meets demand, where innovation meets opportunity, where need meets service and where problems meet solutions.
Digital Platforms: A New Paradigm for Digital Interaction, Service Delivery, and Value creation.
Australia 19 Oct 2023
Industry Trends
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