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Public Sector Network's Insights
IT Modernization and Cloud
Maximising Innovation & IT initiatives to prepare the way for better citizen outcomes
A practical example of the impact of data and digital comes from the management of and response to COVID-19. WA, like all jurisdictions, has a vaccine and check-in app. In fact, WA has two government-sanctioned apps. Either way, they have “2.2 million registered users. For context, there are about 2.6 million Western Australians, and we are a state that basically hasn’t had COVID-19 for two years.” No other service or program has been able to interact with nearly 85% of the population. “There’s no way we could have had that reach with face-to-face engagement or with a policy change unless …
General
Spotlight Interview - Health and Human Services ANZ Q1 National Insights
As we work with healthcare organisations around the world, we’re seeing a bigger push towards better analytics, better insights and more interest and use of AI/ML and NLP. While most provider organisations, even the larger ones, but especially those in the community, don’t have teams of data scientists to build complex AI models, what we are seeing is more useful predictive analytics, purpose-built models to optimise and make areas of the healthcare workflow more efficient. Interoperability has been top of mind for a very long time. While more and more technology vendors are bringing their solutions into more open standards …
Data, Analytics and AI
Spotlight Interview: Data Management & Analytics Roadshow 2022
The general trend we are seeing in the industry is toward the integration of multiple different concepts and technologies to create an accurate picture of the entirety of an organisation's data landscape. Two prominent examples are the data fabric and data mesh architectures. In both cases, there is an emphasis on automation around metadata management, where metadata is viewed as “fuel” for AI-driven decision-making around automated data ops. As Data Fabric matures, we see that metadata management will require big updates on the conceptual level. To properly employ AI to drive data management tasks, metadata management solutions will have to …
Cyber Security and Risk Management
Spotlight: Tap into Graph Technologies with Neo4j
We’re seeing very strong demand for knowledge graphs which are essentially an interconnected dataset enriched with meaning, and primed for complex decision making As complex data volumes grow, the types and composition of problems become very varied - an issue government departments and agencies (and the private sector) continue to grapple with. But we have the answer in the form of knowledge graphs that present new ways to use data to drive citizen outcomes. A graph data platform can efficiently model complex networks of entities and their interrelationships, and uncover patterns that are difficult to detect using traditional representations - …
Workforce, Skills and Capability
Strategic Workplace Wellness
The importance of looking after employee’s mental health The wellbeing of employees, and particularly their mental health, has been put into the spotlight since the beginning of the pandemic. In fact, since many offices closed and remote work became the norm for some, it has become such a big issue that governments at all levels are investing millions of dollars to ensure that employees are looked after, whilst effects of lockdowns and workplace restrictions might take years to be fully realised. The focus is largely on managers – though available for all – because “a Deloitte survey found that 97% …
Cyber Security and Risk Management
NDIA's Tips on sharing a Relatable Cyber Story
In an increasingly volatile cyber landscape, one of the biggest challenges facing security leaders is communicating risk and raising cyber awareness across an organisation. In order to increase resilience and maintain good cyber hygiene, it is necessary to convey the need for cyber securi…
General
Local Government & Municipalities Executive Sessions 2021
In a post-COVID world, most councils are working on a recovery strategy to survive, revive and thrive, with digital transformation at its core. Achieving whole-of-council digital transformation is a key challenge, as it is more than just technology implementation.
General
Reimagining Business Processes to Enable the Evolving Government
“The concept of eInvoicing is actually the digital exchange of invoice information between a buyer’s and a supplier’s accounting systems, with the eInvoice automatically showing up as a bill to be paid in the accounting software. This removes the need for manual data entry, making the whole process faster, more efficient, more accurate, and more secure.” While eInvoicing has been around for a while, there are two main drivers for the current push towards greater adoption of the practice. The first is to “create an open market that enables all businesses, especially small and medium enterprises, to participate in digital …
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