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IT Modernization and Cloud

Wayne Vore, Chief Technology Officer at Texas Health and Human Services, Q&A - Government Innovation Texas  

Meet Wayne Vore - a 10-year State of Texas veteran of three agencies. He has a wide variety of experience – from application development to product marketing -- in his 25+ years of IT experience including as a co-founder of a pair of start-up companies. Ahead of his Keynote Session at the live Government Innovation Texas event on Octopber 19th, we sat down with Wayne for an exclusive Speaker Spotlight Q&A session: I like the creativity needed in problem solving. I don’t get the same problem over and over. I am allowed the freedom to think *way* outside the box. …
Wayne Vore, Chief Technology Officer at Texas Health and Human Services, Q&A - Government Innovation Texas  
United States 1 Oct 2022
Interviews
Public
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General

Using Centre-Led Approaches to Drive More Value from Corporate Services

The main purpose of a centralized approach is that the “central team directly delivers. There is a standardized strategy with central management of spending, data and information.” This could mean that it could become “very hierarchical, inefficient and costly, with a lack of flexibility and agility.” This could make it hard to “meet the needs of unique business units.” In a decentralized approach, “it is almost the opposite. It’s easier to meet the need of unique business units and results in faster decision-making” but at the same time, there is a “lack of corporate policy standards, higher costs and it …
Using Centre-Led Approaches to Drive More Value from Corporate Services
Canada 30 Sep 2022
Industry Trends
Public
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General

Adopting an Enterprise Approach to Shared Services - Benefits, Challenges and Next Steps

In simple terms, the SSC exists so that “no other department needs to think about anything; we just take care of everything.” They are not quite there yet, but essentially “we are a common services provider, and we want to be taken for granted.” In other words, “we aim to enable most of the government’s 45 large departments and agencies to shift to the use of common IT systems.” In total, that means “half a million users across all government departments and agencies.” They best way to the achieve this for the SSC is through the use on an enterprise …
Adopting an Enterprise Approach to Shared Services - Benefits, Challenges and Next Steps
Canada 30 Sep 2022
Industry Trends
Public
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IT Modernization and Cloud

SA Government Service Innovation

The rapid adoption of digital and data technologies in recent times has meant that many government departments have experienced years’ worth of digital transformation in mere months. The challenge is now to keep up the momentum and continue to harness the power of innovation. ICT, cyber security, and digital government projects supported by strong data initiatives have become the pillars of innovative modern governments globally. In South Australia (SA) the Government is focused on providing improved services to the local community to create a more prosperous and liveable state, and to meet evolving citizen expectations. In response, SA government leaders …
SA Government Service Innovation
Australia 28 Sep 2022
Whitepapers & Reports
Members-only
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General

Innovating Digital Service Delivery to Streamline Processes and Improve Operational Efficiency

The role of any local government is to provide services to their citizens, and local governments are particularly adept at that because “we are the closest government entity to the community; we deal with our residents on a day-to-day basis.” The City of Stonnington has “over 115,000 residents and many visitors coming to our famous streets and shopping districts.” As such, they have “over 100 different services and the equivalent of 34 separate small businesses,” all under the banner of one entity. However, until they started this transformation journey “three or so years ago,” most of these areas didn’t have …
Innovating Digital Service Delivery to Streamline Processes and Improve Operational Efficiency
Australia 8 Sep 2022
Industry Trends
Public
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Cyber Security and Risk Management

Digital Transformation Focus of NSW Government

Mr Chapman also said cyber security was not set and forget, with the showcase to look at ways Cyber Security NSW could engage with industry and continue its mission to strengthen government cyber security capabilities and standards. As cyber threats evolve, it makes sense for our response to also evolve. The NSW Government has an important role in setting the standards and requirements for cyber security within our State. It is critical we continue to listen and work with industry and experts to maintain and enhance cyber security capabilities and ensure we safeguard customer and government information, protect critical assets, …
Digital Transformation Focus of NSW Government
Australia 8 Sep 2022
Industry Trends
Public
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Cyber Security and Risk Management

Q&A with Jennifer Bush - Chief Information Security Officer, Office of Information Security, Texas Department of Family and Protective Services 

My favorite part of cyber security is that no two days are the same! I enjoy the variety problems, projects, and challenges we’re presented and finding creative solutions to helping IT and our partners achieve their goals. I also enjoy the never-ending learning part of cybersecurity. This career field definitely keeps you on your toes and pushes you to be a better version of yourself day after day. Our knowledge, expertise and real-world experiences are constantly leaned on to help businesses make the best decisions for the business from a security perspective. Modernization of our legacy systems is a priority …
Q&A with Jennifer Bush - Chief Information Security Officer, Office of Information Security, Texas Department of Family and Protective Services 
United States 2 Sep 2022
Interviews
Public
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Data, Analytics and AI

Exclusive Interview – Stephanie Delgado, CEO & Founder, DataCents Analytics 

I am currently the CEO and Chief Data Office of DataCents Analytics, LLC. My company provides three services: Fractional Chief Data Officer/data science on demand services, social impact analyses like economic impact analyses, and data monetization services with a focus on data coming from the public sector. I’m an applied economist by training, and I’ve moved back and forth between the public, private and entrepreneurial spaces. What I love about my job is that I spend most days making people happy. There is so much data in so many different places in the public sector, but people either don’t know …
Exclusive Interview – Stephanie Delgado, CEO & Founder, DataCents Analytics 
United States 1 Sep 2022
Interviews
Public
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