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Public Sector Network's Insights

Digital Services and Customer Experience

Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

Government Innovation Virginia 2024
This panel discussion emphasizes creating government services focused on citizen needs, utilizing data analytics for personalized services, balancing security with accessibility, and fostering a citizen-centric organizational culture.
Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era
United States 20 Jun 2024
On Demand
Public
Save Kelly Zheng Author avatar
IT Modernization and Cloud

Driving Innovation with Data: From Feedback to Instant Action with AI Analytics

Kyle Wierks, Senior Account Executive, from Thought Exchange deep dives into driving innovation with data driven situations.
Driving Innovation with Data: From Feedback to Instant Action with AI Analytics
Canada 18 Jun 2024
Industry Trends
Members-only
Save Madeson Darcy Author avatar
IT Modernization and Cloud

Welcome from the Chair - Public Sector Innovation Show Atlantic

Steven Maynard, Managing Partner, Government & Public Sector Consulting Leader, from EY discusses challenges & successes that Atlantic Canada has faced in the public sector
Welcome from the Chair - Public Sector Innovation Show Atlantic
Canada 18 Jun 2024
Industry Trends
Members-only
Save Madeson Darcy Author avatar
IT Modernization and Cloud

Revolutionizing Public Sector: The Product Management Paradigm for Continuous Improvement

This panel session will delve into the emergence of product management within government, exploring the establishment of dedicated teams, leveraging feedback loops for continuous improvement, and the strategic shift towards …
Revolutionizing Public Sector: The Product Management Paradigm for Continuous Improvement
Canada 18 Jun 2024
Industry Trends
Members-only
Save Madeson Darcy Author avatar
IT Modernization and Cloud

Harnessing Data for Transformative Governance

This session will explore strategies to elevate data literacy and analytics capabilities in New Brunswick's governmental framework
Harnessing Data for Transformative Governance
Canada 18 Jun 2024
Industry Trends
Public
Save Madeson Darcy Author avatar
IT Modernization and Cloud

Integrating Legacy System Improvement into Your Innovation Strategy

This panel will explore harmonizing innovation with tradition, ensuring transformation aligns with long-term organizational goals through a clear vision and effective stakeholder engagement strategies.
Integrating Legacy System Improvement into Your Innovation Strategy
Canada 18 Jun 2024
Industry Trends
Public
Save Madeson Darcy Author avatar
IT Modernization and Cloud

Human-Centered Design: Crafting Inclusive Digital Services for the Diverse Atlantic Coast

This panel will discuss ongoing projects like the digital transformation of the social development department, focusing on strategies to ensure government services are inclusive and accessible.
Human-Centered Design: Crafting Inclusive Digital Services for the Diverse Atlantic Coast
Canada 18 Jun 2024
Industry Trends
Members-only
Save Madeson Darcy Author avatar
General

Collaborative Governance – Breaking Barriers & Building Bridges Part 3

A look at the hurtles and successes of collaboration in the world of policing.
Collaborative Governance – Breaking Barriers & Building Bridges Part 3
Australia 13 Jun 2024
Industry Trends
Public
Save Heather Dailey Author avatar

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