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Public Sector Network's Insights

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Smart Mobility

Innovation is common in the transport sector, but never has it been needed as much as it was during the pandemic. Many passengers lost confidence in their public transport networks because of safety concerns when social distancing was required, so providers needed to develop creative solutions and ideas to win customers back. This paper brings together three managers from transport agencies in New Zealand and the UK and follows their journeys and innovations before, during, and after COVID-19 hit their jurisdictions. Though none of them were directly prepared for the pandemic, their careful thinking and creative ideas allowed them to …
Smart Mobility
Australia 8 Jan 2021
Industry Trends
Public
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Digital Services and Customer Experience

Digital Identity

Ensuring that citizens can log on to services online and that their identities are protected and secure, is one of the main priorities of the government. This paper presents the perspectives of three digital experts from three different jurisdictions and follows their journeys towards successful digital identity engagement, including the challenges they faced along the way. Keeping citizens and their identities safe is a key task of government, and these examples provide lessons for how that can be achieved.
Digital Identity
Australia 8 Jan 2021
Whitepapers & Reports
Public
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Workforce, Skills and Capability

HR Innovation

Before the pandemic struck, human resources practices in many public sector organisations were in need of change and modernisation. In some cases, catalysts like the bushfires or other factors inspired the change, but COVID-19 has really forced organisations to update and innovate their HR practices. This paper explores the innovative HR practices that three Australian public sector institutions across two states implemented before and during the pandemic. It also looks at how these changes can become permanently embedded.
HR Innovation
Australia 5 Jan 2021
Whitepapers & Reports
Public
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General

How Modern Healthcare is Being Revolutionized with Automation

Robotic Process Automation (RPA) is the next level in automation. RPA uses machine learning and AI to effectively handle tasks that are done manually. RPA has made huge strides in Healthcare. Here are some ways in which automation is revolutionizing the healthcare industry: A major cause of rising healthcare costs is the growing demand for medical devices and the innovation costs involved in drug discovery. Automation can greatly aid in reducing these costs by modernizing drug and device production and using technology to minimize costs and advance public health priorities. Doing so would help in fast-tracking the assessment of safety …
How Modern Healthcare is Being Revolutionized with Automation
Canada 5 Jan 2021
Industry Trends
Public
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Data, Analytics and AI

Getting the Most Out Of Your Data – Public Sector Looks Beyond the Dashboard

Today, those dashboards are more intuitive, more advanced and more user-friendly than ever before. They support users from across all different functions of organizations to analyze and make decisions based on data – and this isn’t going away. Today’s leaders see data beyond the dashboard and as an enabler of new business models and opportunities. To unlock the full value of data, public sector organizations need solutions that transcend traditional BI and infuse data into operational workflows. Leading organizations choose a platform to power data experiences; one that will deliver actionable insights at the point of decision, create new value …
Getting the Most Out Of Your Data – Public Sector Looks Beyond the Dashboard
Canada 5 Jan 2021
Industry Trends
Public
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Cyber Security and Risk Management

What are the benefits of Advanced Threat Protection?

Securing your mailboxes is very important; e-mails are sent everyday with critical data and PII data. ATP can protect files, storage and applications within Office 365 such as Microsoft Teams, Word, Excel, SharePoint Online, OneDrive for Business, PowerPoint and Visio, providing better protection for your organization’s assets.
What are the benefits of Advanced Threat Protection?
Canada 19 Dec 2020
Industry Trends
Public
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General

The Biggest Corporate Service Priorities for 2021

Contract Management | Continuous Improvement | Automation At the recent Digitally Transforming Corporate Services virtual event these were named the three biggest priority areas for Government Corporate Service professionals as we move into 2021.
The Biggest Corporate Service Priorities for 2021
Australia 24 Nov 2020
Industry Trends
Public
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Preparing Your Department for the Next Wave of Data Analytics - Interview with Dame Diane Robertson

While the public sector recognises the use of data as a strategic advantage, many Agencies and Departments; mired by legacy systems, limited economic surplus, security and privacy concerns, and inaccurate or incomplete records, struggle to make this a reality. Especially regarding 2020 and the shift to business now being increasingly conducted digitally, why is poor information management or lack of information management frameworks risky? “Poor information systems and poor management of information systems can impact organisations ability to provide services in a reliable and consistent manner. For social and health services poor systems and poor management can impact on people’s …
Preparing Your Department for the Next Wave of Data Analytics - Interview with Dame Diane Robertson
Australia 10 Nov 2020
Whitepapers & Reports
Public
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