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IT Modernization and Cloud

Edge Computing for Dummies

It’s estimated that by 2025, 75% of data will be processed outside the traditional data centre or cloud. New and exciting methods of computing have emerged, decentralising data processing to the ‘edge’ of the network. Turns out, the concept is pretty simple! And it’s definitely more common than you’d think. In fact, edge computing probably already offers a tonne of common-sensical solutions in your everyday life. technologies at ‘the edge’ of the network + processing data a range of mobile, cloud or physical infrastructure + distributing data among themselves interoperable sensors, satellites, mobiles, cars, etc + collecting and processing data …
Edge Computing for Dummies
Australia 25 Feb 2021
Whitepapers & Reports
Public
Save Lily Stokes Author avatar
General

Data and Analytics in Healthcare

In the healthcare sector, good data and analysis is critical to ensuring a good patient experience and better diagnostics. Data supports policy decisions and equips clinicians to make better decisions. But data isn’t always accessible or readily available in the best format. This paper brings together the data journeys of three healthcare institutions from three jurisdictions. For each one, good data collection and analysis has been able to unlock some of their barriers and improve the healthcare that they are able to provide.
Data and Analytics in Healthcare
Australia 17 Feb 2021
Whitepapers & Reports
Public
Save Rosie Fea Author avatar
General

Transforming the Way You Use Data in Your Smart City

Being a smart city these days is not just about digitisation; it is about using data to inform the technology and the decision-making within a city. It is about becoming a data-driven smart city. This paper brings together smart city decision-makers from three different jurisdictions. They each share an appreciation of data and how to use it to ensure that their citizens continue to benefit from the opportunities that smart cities represent.
Transforming the Way You Use Data in Your Smart City
Australia 9 Feb 2021
Whitepapers & Reports
Public
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Workforce, Skills and Capability

The Future of Learning and Development

Learning is a fundamental building block of life, whilst the learning and development (L&D) division is often a fundamental part of any large scale or public sector institution. Many of these divisions though lack foresight or strategic vision. This paper brings together the viewpoints of L&D experts from large public sector institutions. Some suggest new ways for tackling various aspects of L&D, whilst others focus on specific areas within learning to further develop and enhance success. They come from different perspectives but each expert is looking towards a future where L&D and other traits are regularly updated for the betterment …
The Future of Learning and Development
Australia 9 Feb 2021
Whitepapers & Reports
Public
Save Public Sector Network Author avatar
General

Future Courts and Corrections

The justice system provides a variety of necessary services to the communities they serve, but because of their nature, they are very procedural and sometime impervious to change. Yet the pandemic has shown them that they need to change and adapt to improve the way they serve their communities. This paper presents the perspectives of two justice system executives from two jurisdictions and shows that although changes were made to adapt to a crisis, many of these changes shouldn’t be just temporary workarounds. The justice system is primed for real, sustainable change, and investment should be directed to ensuring that …
Future Courts and Corrections
Australia 4 Feb 2021
Whitepapers & Reports
Public
Save Rosie Fea Author avatar
Digital Services and Customer Experience

ebook: Child Support Enforcement Systems: How to Improve Program Performance

Child Support Enforcement (CSE) programs can reduce operational costs while increasing responsiveness and improving services by restructuring communications with their constituents. A modern Customer Communication Management (CCM) platform provides multiple delivery methods and allows you…
ebook: Child Support Enforcement Systems: How to Improve Program Performance
United States 29 Jan 2021
Whitepapers & Reports
Public
Save Neboneid Hamoo Author avatar
Digital Services and Customer Experience

Effective Communications to Constituents Relying on Social Safety Net Programs

As the need for social services is impacted by Covid-19, the need to send special notices is increasing exponentially. Notices about Medicaid renewals, SNAP Interim reports, approval notifications, requests for information, etc. has increased to include special notices about emergency SNAP, allotment changes, interview process changes, and more. This can be very confusing to constituents and will likely generate an increase in phone calls. Quadient Inspire allows agencies to communicate with constituents in the way that is easiest for them. With dynamically created custom notices that are delivered across multiple communication channels (SMS, email and others), agencies can increase reach …
Effective Communications to Constituents Relying on Social Safety Net Programs
United States 29 Jan 2021
Whitepapers & Reports
Public
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Digital Services and Customer Experience

Rethinking Communications: How to Deliver Safety Net Services in the Age of Disruption

Now more than ever, state and local agencies that provide unemployment benefits, health and human services and other social safety net programs are under pressure to modernize communications and the constituent experience. Their clients have urgent needs, yet legacy systems and other challenges jeopardize quick, efficient and compliant delivery of services.
Rethinking Communications: How to Deliver Safety Net Services in the Age of Disruption
United States 29 Jan 2021
Whitepapers & Reports
Public
Save Neboneid Hamoo Author avatar

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