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Digital Services and Customer Experience
6 Public Sector Trends Ramping Up Service Delivery in 2024
In a digital age where convenience is king, governments are stepping up to the challenge, revolutionizing service delivery to meet the needs of a rapidly evolving society. So let’s dive into the 6 biggest digital government service design trends, plus we'll see how global government innovation leaders are already harnessing these trends to drive superior citizen outcomes.
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Driving a Vision of Social and Environmental Sustainability with B Corp Certification
We're thrilled to share that Public Sector Network has been recertified as a B Lab B Corporation, reaffirming our commitment to driving positive change. Through initiatives like reducing event waste and fostering diverse, ethical workplaces, we're working towards a more sustainable and equitable future for all.
Cyber Security and Risk Management
Partner Content
The Essential 8 Update - what it really means!
The ASD update the E8 model regularly, the last change was in November 2023. In recent conversations, many were unaware of the update, so we thought it would be of value to highlight the salient issues.
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Championing Community Safety for Social Cohesion
In this week's episode of the Public Sector Podcast Mayor Mike Savage discusses the importance of developing specific community safety units - outside of emergency service units - and the outcomes of incorporating a Municipality-wide public safety strategy on crime rates.
Digital Services and Customer Experience
Bridging the Digital Divide. What’s Next for Leading Governments?
Adobe’s new Global Government Digital Performance and Inclusion (GDPI) Benchmark shows Australia is narrowing the digital divide for citizens. Government websites are easier to find, access, read and understand, but barriers remain just as AI-led technologies usher in the next wave of transformative change.
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Can We Skirt Around the Budget Issue When It Comes to Innovation?
A look at how governments can overcome budget constraints to continue their innovation journey and meet citizen expectations with exceptional service delivery.
Digital Services and Customer Experience
Partner Content
Australia's Public Sector Being Reshaped by Digital Transformation
The implementation of new technologies and digital tools is reshaping Australia’s public sector, with new research showing 85% of government workers surveyed had recently experienced a digital initiative being implemented within their department or agency.
IT Modernization and Cloud
Partner Content
Supply Chain Outlook 2024
Supply Chain Solutions Specialist at More4apps, Rachana Haste, shares valuable insights on the 2024 supply chain outlook. See how you can prevent supply chain disruptions from impacting your Oracle ERP data with the Excel-based tools for data loading.
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