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Fast Forward to a Remote Workplace
Dana Clarke, Manager, Innovation & Continuous Improvement, City of Barrie
Cyber Security and Risk Management
Shining a Light on Real-World, Practical Cyber Security Strategies and Technology Implementations for Prevention, Detection and Response
Keynote Case Study: Shining a Light on Real-World, Practical Cyber Security Strategies and Technology Implementations for Prevention, Detection and Response Sandy Fadale, Senior Cyber Security Analyst, Office of the Chief I…
GovTech Review - Q1 2020
GovTech Review provides public-sector ICT professionals with topical news, in-depth articles, interviews, case studies and thought leadership on subjects of current vital interest from security to cloud, networking to blockchain, mobility to smart cities and more.
Access to City Services During the COVID-19 Pandemic
As we all worked to flatten the curve, we also need to think about how to keep life and business as normal as possible while social distancing. While in-person services may be forced to stop, citizens needs dont. To maintain as much normality as possible, cities must find alternative ways to communicate and enable citizens and companies to do business with and in cities. For the most part, this means providing citizens with online services.
Process Automation for Licensing, Permitting, and Planning
For many solutions, more IT staff time and investment go into making the system work and upgrading than is saved by deploying themmeaning staff is not focused on their core duties of innovating, improving services or enabling and educating customers. Our Application as a Service approach gives staff back the time spent on deployment, upgrades, and management.
Digital Services and Customer Experience
Post Event Report - Public Sector Innovation Show 2020 - Ottawa
Post Event Report – Public Sector Innovation Show 2020 – Ottawa
Championing Your Leadership Potential
Championing Your Leadership Potential Darlene Bouwsema, Deputy Minister, Children’s Services, Government of Alberta • Everyday leadership – finding these moments and taking or making opportunities to lead • Aligning your leadership style with your strength…
Digital Services and Customer Experience
Interview: Damien Hobbin, Assistant Commissioner - Enterprise Solutions and Technology, ATO
I started my career as an electronic and telecommunications engineer working for Telstra. In 2003 I joined the ATO as an IT project Manager, where I spent my early years in the public service working on our client facing portals. As I moved into higher leadership positions within IT in the ATO, I have been fortunate to lead the delivery of some of the most iconic, contemporary and transformative client experience digital projects in the ATO. These have included: A new digital platform and software services for Australia’s 60,000+ Tax and BAS Agents; A major client experience transformation of ato.gov.au …
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