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Digital Services and Customer Experience
Bronze Partner Content

Capitalising on Generative Artificial Intelligence: The Role of a Chief AI Officer and a Unified Asset Strategy

Vanson Bourne explored with IT & data decision-makers how their organisations use generative AI, the barriers they face, and whether having a Chief AI Officer and a unified asset strategy …
Capitalising on Generative Artificial Intelligence: The Role of a Chief AI Officer and a Unified Asset Strategy
Australia 11 Aug 2024
Whitepapers & Reports
Public
Save Laura McKnight Author avatar
Digital Services and Customer Experience

The Public Sector Podcast: Automation and the Future of Work

Public Sector Innovation Show - Ontario
The strategies and actions being taken by the Ontario's Ministry of Labour with Simone Atungo, Assistant Deputy Minister of Workforce Policy and Innovation Division at the Ontario Ministry of Labour, …
The Public Sector Podcast: Automation and the Future of Work
Canada 11 Aug 2024
Interviews
Public
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Engineering Innovation with the Citizen Experience in Mind

Innovate VIC
with Nikhil Patinge, Director - WoVG Digital Integration Services, Department of Government Services
Engineering Innovation with the Citizen Experience in Mind
Australia 10 Aug 2024
Interviews
Members-only
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Digital NSW 2024
Profiling this public sector innovator on what it takes to drive first-in-the-nation digital identification and verification
Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW
Australia 10 Aug 2024
Interviews
Public
Save Jordan Mullins Avatar
Cyber Security and Risk Management

Olympics 2032 Cyber Prep – What Is Brisbane’s Approach?

A Look at Heightened Cyber Volatility During Olympic Events
Olympics 2032 Cyber Prep – What Is Brisbane’s Approach?
Australia 9 Aug 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Digital Services and Customer Experience

Let's Chat: Service Ontario Product and Service Digitalization Approach

Public Sector Innovation Show - Ontario
At Public Sector Innovation Show Ontario 2023 in Toronto, we caught up with Renu Kulendran, Deputy Minister, Ministry of Public and Business Service Delivery on Service Ontario product and service …
Let's Chat: Service Ontario Product and Service Digitalization Approach
Canada 8 Aug 2024
Interviews
Public
Save Kelly Zheng Author avatar
Workforce, Skills and Capability

Let's Chat: Modern Workforce Practices

Digital Government & CX Roadshow 2024
Hear about what kinds of modern workforce practices are strengthening innovation in the public sector from Jocelyn Baker, Acting Commissioner and Deputy Minister, Public Service Commission from Government of Manitoba
Let's Chat: Modern Workforce Practices
Canada 7 Aug 2024
Interviews
Public
Save Kelly Zheng Author avatar
IT Modernization and Cloud

An Inside View of a Government AI Journey

A deep dive into the evolving role of AI in government, emphasizing productivity, ethical implementation, and the integration of AI within broader technological ecosystems.
An Inside View of a Government AI Journey
United States 6 Aug 2024
Industry Trends
Public
Save Tony Naldinho Author avatar

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