Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



IT Modernization and Cloud

Shifting the IT Transformation Ideology

Public Sector Innovation Show - Ontario
At our Public Sector Innovation Show - Ontario, Craig McLellan, CEO and Founder from ThinkOn Inc. discusses IT transformation where the public sector should be shifting to an outcome-driven initiative, delivery acceleration and practical problem-solving.
Shifting the IT Transformation Ideology
Canada 5 Oct 2023
On Demand
Members-only
Save Madeson Darcy Author avatar
Data, Analytics and AI

Smart Cities Are Sustainable Cities

Public Sector Innovation Show - Ontario
In this partner session, we hear from Adam Burley, Director, IoT, Rogers Communications on smart cities being sustainable cities and the need for a data-driven model to be adopted within the public sector. He discusses the challenges cities are facing and how to use smart technology in a way that enables cities to operate in a sustainable way.
Smart Cities Are Sustainable Cities
Canada 5 Oct 2023
On Demand
Members-only
Save Madeson Darcy Author avatar
Data, Analytics and AI

A Data-Driven Public Sector: Transforming How Government Uses Data for Better Outcomes

Public Sector Innovation Show - Ontario
"A Data-Driven Public Sector: Transforming How Government Uses Data for Better Outcomes" illuminates the evolving landscape of data utilization within government frameworks. The session unveiled emerging opportunities, particularly in the realms of cloud technology and data science, offering a glimpse into the promising prospects that lie ahead in leveraging data for informed decision-making and driving impactful outcomes within the public sector.
A Data-Driven Public Sector: Transforming How Government Uses Data for Better Outcomes
Canada 5 Oct 2023
On Demand
Members-only
Save Madeson Darcy Author avatar
Digital Services and Customer Experience

The Outside-In Approach - Letting Citizens Shape Our Thinking, Not the Other Way Around

Innovate VIC
In this Government Keynote session, we hear insights from Craig Barlow, Director of Innovation, Worksafe Victoria, on the differences between customers and citizens and the choice citizens lack in comparison to customers - citizen organisations are more about improving citizens' lives than the profit businesses focus on - the government needs to genuinely work out what citizens want.
The Outside-In Approach - Letting Citizens Shape Our Thinking, Not the Other Way Around
Australia 29 Aug 2023
On Demand
Members-only
Save Heather Dailey Author avatar
Digital Services and Customer Experience

Generative AI, Trust & the Public Sector

Innovate VIC
In this Partner Perspective session, Matt Duncombe, Director, Analytics (Asia-Pacific), EY assesses whether the technological advances of generative AI are actually as effective as we are told they are, its implications within the public sector and he navigates the trust and ethical considerations for the wider community.
Generative AI, Trust & the Public Sector
Australia 29 Aug 2023
On Demand
Public
Save Heather Dailey Author avatar
Workforce, Skills and Capability

Strategic Workforce Planning and Staff Attraction & Retention Challenges

Innovate VIC
In this Government Keynote session, we hear insights from Nick Field, Director, Organisational Performance, Essential Services Commission on strategic workforce planning and how to attract and retain staff in government.
Strategic Workforce Planning and Staff Attraction & Retention Challenges
Australia 28 Aug 2023
On Demand
Members-only
Save Heather Dailey Author avatar
Digital Services and Customer Experience

How Are We Ranking in Service as a State

Innovate VIC
In this Panel Discussion, our Government leaders discuss how to meet citizens' needs with services designed around their lives, infrastructure upgrades that need to be prioritised, how technology and data inform a new approach to digital inclusivity and what each department is doing to ensure a highly skilled workforce. Hear insights from Andrew Larkin, Noeleen Carey, and Michelle Batsas.
How Are We Ranking in Service as a State
Australia 28 Aug 2023
On Demand
Members-only
Save Heather Dailey Author avatar
Digital Services and Customer Experience

Service Experience & Transformation Journey

Innovate VIC
In this Government Keynote session, we hear insights from Jacquie Harrop, Assistant Director People & Innovation, Magistrates' Court of Victoria on how her department has enhanced their service delivery with a new online hearing channel, a new online service center, a new knowledge management system and the role out of a new case management system.
Service Experience & Transformation Journey
Australia 28 Aug 2023
On Demand
Members-only
Save Heather Dailey Author avatar

Recommendations

Embracing Value Stream Thinking in Public Sector Project Management
Guides 21 Oct 2024
Empowering Government through Evidence-Based Decision-Making
Whitepapers & Reports 14 Oct 2024
Fireside Chat: Digitally enabled transformation in NSW Government
Industry Trends 11 Nov 2024
2024 Ransomware Risk Report: Embracing the Assume Breach Mindset
Whitepapers & Reports 30 Sep 2024
2024 Cloud Complexity Report: The AI Divide
Whitepapers & Reports 2 Sep 2024