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Data, Analytics and AI
Speaker Spotlight Q&A with Sarah Truckle, Director of Program and Strategic Operations at the State of Vermont's Agency of Human Services
She has graduate degrees in both law and environmental policy from Vermont Law School. In her role within the Secretary’s Office, she leads the agency’s integration and care coordination through complex case management, directing the systems-level coordination of agency resources and community partner services. Additionally, her work integrates the Agency’s strategic operations supporting programmatic and fiscal alignment. Outside of work Sarah enjoys baking cakes and pastries, reading fiction, and walking through Hubbard Park with her two sons.
Digital Services and Customer Experience
Speaker Spotlight Q&A: Wendy Geller, PhD - Division Director, Data Management & Analysis, Vermont Agency of Education
Wendy’s dissertation findings highlighted shifting demographics in education arenas and labor markets internationally, specific education orientations occurring across cultures, and presented thoughts on the social and spatial forces surrounding rural community viability. Since leaving academia, Dr. Geller has dedicated herself to creating the cultural, infrastructural, and operational conditions required for practicing good data science in the public sector. She lives in Montpelier, VT with her brilliant husband, Alex, their joyful son, Sylvan, and trusty companion, Sir Richard the Lionhearted Dog. Iteration, and the open expectation of failure with view to making something better, together, makes collaboration an everyday activity. It’s …
Digital Services and Customer Experience
Speaker Spotlight Q&A: Julia Wong, IT Accessibility Compliance Officer, Massachusetts Executive Office of Health and Human Services
For nearly 20 years, Julia Wong has been instrumental in addressing accessibility issues within the Commonwealth of Massachusetts through her knowledge of general accessibility standards and compliance, Section 508 of the Rehabilitation Act, WCAG2 standards, as well as testing and remediation of various forms of electronic mediums. She has contributed to the accessibility standards for the Commonwealth by co-authoring the original state standards and the Executive Office of Health and Human Services (EOHHS) Secretariat Accessibility Policy. In her current role as the EOHHS Accessibility Compliance Officer, she ensures that EOHHS agencies are creating website content and developing applications that are …
Workforce, Skills and Capability
Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights
I am the Director for the Office of Human Resources Management (OHRM) and the Chief Human Capital Officer (CHCO) for the Department of Commerce. I inform the Deputy Secretary of Commerce on all things Human Capital. My office is the strategic arm for the Department – working in Learning and Development, ER/LR, talent services, accountability, risk, safety, health, executive resources, succession planning, and more. I also teach undergraduate classes for UMGC in HR – have for over ten years now. I came to DOC in September. Prior to being at DOC, I was at DHS/USCIS and before that at the …
Digital Services and Customer Experience
#GovInnovator Q&A: Deshard Stevens, CISO, NYC Commission on Human Rights
Deshard Stevens is a Chief Information Security Officer (CISO) with over 12 years of experience managing, developing, and implementing business strategies and technical solutions while leading and managing project development, cloud strategy, and information technology teams. Deshard was the recipient of the 2018 Rising Star Award from the New York City Public Sector CIO Academy. He is certified as a Project Management Professional (PMP), Certified in Risk and Information System Control (CRISC), Certified Data Privacy Solutions Engineer (CDPSE), and holds a Master of Business Administration. In his free time, Deshard is an avid runner. I am currently the Chief Information …
Digital Services and Customer Experience
Exclusive Q&A: VITA's COO Talks Government Automation, RPA, and Leadership
Jonathan Ozovek is the Chief Operating Officer of the Virginia Information Technologies Agency - or VITA; a convenient acronym if ever there were one, given the importance of information technology to all aspects of life today. Answer: The main lesson I learned is how quickly the world can change. There is a level of connectivity and interdependency throughout the world today that was not the case decades ago. The main lessons I have reinforced are two fold...first, never lose sight of what is important and do not take your loved ones for granted and second, have multiple backup plans (i.e. …
Workforce, Skills and Capability
People, Processes & Public Service: Executive Q&A with CalHR’s Chief of Administration, Brendan Murphy
With a career spanning nearly 20 years across both the public and private sectors – CalHR's Brendan Murphy has been a leader at spearheading effective change and ensuring that his team remain motivated and engaged. With a background spanning Finance and Emergency Management – Brendan has experience and expertise that seems tailor-made for our current crisis. Originally, I was drawn to public service to help people. I started in public safety on law enforcement and corrections assignments. The draw for me was really to keep people safe, however as I understood the system more I saw the chance to impact …
Data, Analytics and AI
Government Innovator Spotlight Q&A: Ed Kelly, CDO, State of Texas
As CDO for the State of Texas my role is multi-faceted. I have the great opportunity to work with almost every state agency and institution of higher education helping them to develop their data management programs. The office of the Chief Data Office (OCDO) serves as the chief evangelist for data best practices, as well as data broker, facilitator, trainer, and collaborator. I have worked in Texas state government for 14 years as a CIO, CAO and now a CDO for 6 years. When the opportunity came up to develop and manage a statewide program, I was very interested. Guess …
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