Public Sector Network

IT Modernization and Cloud

Government Innovator Spotlight Q&A: Karen S. Howard Internal Revenue Service Director of the Office of Online Services

What advice would you give to the younger generation of women pursuing a career in technology and more broadly within public service? What is one piece of advice you wish someone had shared with you when you were beginning your career?

Workforce, Skills and Capability

Government Innovator Spotlight Q&A: Michaela Geronima Doelman - CHRO, Washington State ESD

I’m the Chief Human Resources Officer (CHRO) for the Washington State Employment Security Department (ESD). I kind of got here by accident. Although public service was always where I wanted to be, HR wasn’t even on my radar of options, I just knew I wanted to help people like my parents did in their public service jobs. After graduating from college and working in Mexico for a couple of years, I moved back to the US in 2007 and wasn’t in the position to be picky about what job I could take, I just wanted one that paid the bills …

Digital Services and Customer Experience

Women in Leadership Spotlight Series: Marjorie A. Cadogan, Executive Deputy Commissioner, Office of Citywide Health Insurance Access, NYC Human Resources Administration

In short, I am a health insurance problem solver and educator. I lead a dedicated team in the NYC Human Resources Administration’s Office of Citywide Health Insurance Access to expand access to health insurance for New York City residents and small businesses. We achieve our mission in a variety of ways: by administering a Citywide outreach and enrollment assistance initiative known as NYC Health Insurance Link which uses city agency sites, activities and programs to insinuate health insurance outreach and education into New Yorkers’ routine interactions with city services; maintenance of a comprehensive website of health insurance guidance and materials; …

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Colleen McManus HR Programs Manager & Executive Consultant, State of Arizona

Much of my public sector career has been spent in para-military agencies, so I became accustomed to environments that were largely comprised of males, particularly in the key leadership and decision-making roles. I learned that if I regarded and presented myself as a professional first and woman second, other people saw and treated me as a professional. When I moved into senior leadership, I had the opportunity to mentor other women and create development programs for all staff in these environments, which helped to bring more diversity and inclusion in leadership roles. Throughout my career, I have been immersed in …

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Stephanie Delgado, Senior Program Manager of Insight & Analytics - GovSpend

In addition to being a featured guest speaker at PSN's upcoming 'Big Data & Actionable Analytics' virtual event, Stephanie Delgado is the Senior Program Manager of Insight and Analytics for GovSpend - a company which aggregates public sector spending for all levels and types of public sector agencies. Outside of her 9-5, she is a contributor for Forbes Ignite (check out her piece on the Future of Work she wrote for Medium last year.) Stephanie has a Master’s Degree in Economic Management & Policy, and focuses on finding quantitative ways to measure qualitative variables. She also has a Finance/Admin Section …

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Amy Hess, Chief of Public Safety, Louisville Metro Government

As the Chief of Public Safety for Louisville Metro Goverpublic sector network woman speakers imagenment, I oversee four departments: Police, Fire, Corrections, and Emergency Services. Together, these agencies comprise about 2,500 employees and a budget of $369 million. I previously served as a Special Agent in the Federal Bureau of Investigation (FBI), with assignments in Kansas City, Louisville, Tucson, Afghanistan, Memphis, Quantico, and Washington, DC. At the time I left the FBI in 2019, I was the highest-ranking woman and the only person to have served twice as Executive Assistant Director. I loved working for the FBI because I believe …

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Michaela Geronima Doelman - CHRO, Washington State ESD

I’m the Chief Human Resources Officer (CHRO) for the Washington State Employment Security Department (ESD). I kind of got here by accident. Although public service was always where I wanted to be, HR wasn’t even on my radar of options, I just knew I wanted to help people like my parents did in their public service jobs. After graduating from college and working in Mexico for a couple of years, I moved back to the US in 2007 and wasn’t in the position to be picky about what job I could take, I just wanted one that paid the bills …

General

How 5 City Leaders are Balancing Operational Efficiency & Innovation in 2021 - Event Recap by Tony Batalla

I recently had the good fortune and pleasure of serving as the Chair of Public Sector Network’s “Improving Operational Efficiency in Local Government” virtual event on January 27, 2021. Even though Alex Chard said he was looking for a charismatic innovation leader for the role, he settled on me after I told him I didn’t know one. Hey, I’ll take it! The event was well attended and nicely put together, as you would expect from PSN (aside from having me as the chair, which was risky). But despite my cable TV gameshow-like hosting, we covered important ground. Leaders from across …

Insights

IT Modernization and Cloud

Government Innovator Spotlight Q&A: Karen S. Howard Internal Revenue Service Director of the Office of Online Services

Workforce, Skills and Capability

Government Innovator Spotlight Q&A: Michaela Geronima Doelman - CHRO, Washington State ESD

Digital Services and Customer Experience

Women in Leadership Spotlight Series: Marjorie A. Cadogan, Executive Deputy Commissioner, Office of Citywide Health Insurance Access, NYC Human Resources Administration

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Colleen McManus HR Programs Manager & Executive Consultant, State of Arizona

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Stephanie Delgado, Senior Program Manager of Insight & Analytics - GovSpend

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Amy Hess, Chief of Public Safety, Louisville Metro Government

Workforce, Skills and Capability

Women in Leadership Spotlight Series: Michaela Geronima Doelman - CHRO, Washington State ESD

General

How 5 City Leaders are Balancing Operational Efficiency & Innovation in 2021 - Event Recap by Tony Batalla

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