Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



Data, Analytics and AI

Key Steps to Navigate AI and Gen AI in 2024

Digital NSW 2024
Insights on the Ground with Ian Oppermann
Key Steps to Navigate AI and Gen AI in 2024
Australia 10 Jan 2024
Interviews
Public
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Delivering Simple and Intuitive Services to Build Public Trust and Confidence in Government

Digital Government & CX Roadshow 2024
At the core of it all, the citizen wants simplicity, security and accessibility. But simple can be very complicated to achieve, and often overwhelmed amongst a mass of noise, constantly shifting dynamics and seemingly endless competing priorities. However, when done right, bringing it back to basics can form a virtuous cycle - more trust leads to more engagement, more data, improved performance, and the cycle continues.
Delivering Simple and Intuitive Services to Build Public Trust and Confidence in Government
Australia 10 Jan 2024
Industry Trends
Public
Save Gracie Fea Avatar
Digital Services and Customer Experience

Spotlight Series: 5 Minutes with Hon. Stephen Dawson MLC, Western Australian Government

Innovate WA
We spoke to the Hon. Stephen Dawson MLC to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
Spotlight Series: 5 Minutes with Hon. Stephen Dawson MLC, Western Australian Government
Australia 9 Jan 2024
Interviews
Public
Save Nouha Elmasri Author avatar
IT Modernization and Cloud

Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance

Innovate WA
We spoke to Kate Ingham to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance
Australia 9 Jan 2024
Interviews
Public
Save Purva Deshpande Author avatar
Digital Services and Customer Experience

Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future

Digital NSW 2024
Hear from the The Hon. Jihad Dib, MP, Minister for Customer Service and Digital Government, Minister for Emergency Services, and Minister for Youth Justice New South Wales as he discusses …
Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future
Australia 1 Jan 2024
On Demand
Members-only
Save Nouha Elmasri Author avatar
Workforce, Skills and Capability

Building the Skills and Capabilities Required for the Future

Digital NSW 2024
In this session, we delve into the crucial topic of building skills and capabilities for the future workforce.
Building the Skills and Capabilities Required for the Future
Australia 1 Jan 2024
On Demand
Members-only
Save Nouha Elmasri Author avatar
General

Navigating Tomorrow: Evaluating Australia's Urban Landscape for the Future of Mobility

As the world shifts towards sustainable and innovative mobility solutions, the question arises: How ready are Australian cities for the future of mobility? Register for our upcoming virtual event Future Mobility to find out the actions future mobility leaders in government are taking to ensure sustainable, accessible, well-connected and diverse mobility options are available to all citizens.
Navigating Tomorrow: Evaluating Australia's Urban Landscape for the Future of Mobility
Australia 15 Dec 2023
Industry Trends
Public
Save Clare Mansbridge Avatar
Digital Services and Customer Experience

Global Top 50: Government Innovators 2023

In the 2023 Global Top 50 Government Innovators Report we spotlight 50 dedicated and passionate individuals who prioritise citizen centricity. Who strive for innovation in the design and delivery of quality public services. And who, through their work and candour, aim to improve public policy and rekindle public trust.
Global Top 50: Government Innovators 2023
Australia 12 Dec 2023
Whitepapers & Reports
Members-only
Save Nouha Elmasri Author avatar

Recommendations

Exploring the Role of Speech and Document Automation in Government Operations
Industry Trends 8 Sep 2024
Improving Citizen’s Experience Through Technology
On Demand 6 Nov 2024
Navigating Transitions: Ensuring Operational Readiness in Healthcare Facilities
On Demand 30 Oct 2024
Leveraging the Strength of Centaur Teams: Combining Human Intelligence with AI's Abilities
Industry Trends 20 Oct 2024
Fireside Chat: Digitally enabled transformation in NSW Government
Industry Trends 11 Nov 2024