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General
Harnessing New Ways of Working to Meet Changing Citizen and Employee Expectations Across Local Government
ANZ Local Government Roadshow
In this report we explore the current Local Government landscape across Australia with a focus on top priorities, strengths and challenges. Further, we’ll delve into firsthand case studies and share insights from Local Government leaders from around the country to learn how technology and culture are combining to help build the local government of the future.
General
Leveraging Technology to Create Authentic Learning Experiences at the NSW Department of Education
NSW Government Education Showcase
Technology for learning team supports schools in leveraging innovative technology to drive student engagement and learning. Hear from Joachim Cohen, Schools Technology Innovation Lead at the NSW Department of Education - an innovative educational lead, on how schools are leveraging this technology to create authentic and engaging learning opportunities.
General
Digital Solutions for Improving Patient Care Access
In this Government Keynote session, we hear insights from Matthew Daly, Deputy Secretary, Patient Experience & System Performance, NSW Health on how to drive process innovation, how to drive efficient and effective care for patients, and he assesses emerging technologies to help deliver your vision.
Digital Services and Customer Experience
Pioneering Product Innovation & Collaboration for Public Good
In this Partner Perspective session, Victoria McGloin, Head of Technology, Government & Public Sector, Thoughtworks AU & NZ and David John, National Products & Program Delivery, NSW Department of Customer Service discuss NSW Government's implementation of the Digital Birth Certificate which will streamline customers' information across trusted parties and how collaboration within government enables products people want to use and new trusted customer experiences.
Digital Services and Customer Experience
Bringing Data & Digital Together for the New Age of Public Sector
In this Fireside Chat session, we hear insights from Sana Galic, Senior Client Partner, Publicis Sapient and Chris Fechner, CEO, Digital Transformation Agency, on bringing together data and digital to usher in a new age of public sector reform and service delivery.
Digital Services and Customer Experience
Leveraging Our World Class Innovators
In this Government Keynote session, we hear insights from Elizabeth Mildwater, Secretary, Department of Enterprise, Trade & Investment on the role of Government in translating ideas into outcomes with real world benefits. Elizabeth discusses the case for innovation, the sweet spot for government and the power of proximity.
IT Modernization and Cloud
Digital Transformation: Fixing the How, Accelerating the What
In this International Keynote session, we hear insights from Mike Hill, Chief Digital Information Officer, UK Cabinet on enabling and transforming the Cabinet Office using digital transformation.
Digital Services and Customer Experience
Exploring the Intricacies of Digital Transformation
In this GovTalk session, we hear insights from Bianca Jordaan, Chief Digital & Information Officer, Department of Planning & Environment, Angela Donohoe, CIO, Department of Enterprise, Trade & Investment and Peter Jones, Public Sector Lead, Gitlab on best methodologies, most impactful tools & platforms and mapping next steps in digital/cx trajectory.
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