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Digital Services and Customer Experience

Digital Government: Accelerating Change

Digital Government: Accelerating Change A Retrospective on Key Themes (Canada, 2019)
Digital Government: Accelerating Change
Canada 6 Feb 2020
Whitepapers & Reports
Public
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Shared Services Canada Departmental Plan 2019-20

The Honourable Carla Qualtrough, P.C., M.P. Minister of Public Services and Procurement and Accessibility, and Minister responsible for Shared Services Canada Government of Canada 2019 The Government of Canada formed SSC by joining IT budgets, systems and personnel from 43 of the…
Shared Services Canada Departmental Plan 2019-20
Canada 21 Jan 2020
Industry Trends
Public
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General

Achieving a Sustainable Future: A Federal Sustainable Development Strategy for Canada 2019-2022

Environment and Climate Change Canada Government of Canada 2019 Reference: https://www.fsds-sfdd.ca/index.html#/en/goals/ The FSDS sets out the Government of Canada’s environmental sustainability priorities, establishes goals and targets, and identifies actions to achieve the…
Achieving a Sustainable Future: A Federal Sustainable Development Strategy for Canada 2019-2022
Canada 21 Jan 2020
Whitepapers & Reports
Public
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Environment and Climate Change Canada 2019-2020: Departmental Plan

Environment and Climate Change Canada Government of Canada 2019 Reference: https://www.canada.ca/en/environment-climate-change/corporate/transparency/priorities-management/departmental-plans/2019-2020.html Environment and Climate Change Canada (ECCC) is the lead federal depar…
Environment and Climate Change Canada 2019-2020: Departmental Plan
Canada 21 Jan 2020
Whitepapers & Reports
Public
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Championing Your Leadership Potential - Edmonton

Darlene Bouwsema , Deputy Minister, Children’s Services, Government of Alberta Everyday leadership – finding these moments and taking or making opportunities to lead Aligning your leadership style with your strengths, weaknesses and core values…
Championing Your Leadership Potential - Edmonton
Canada 15 Jan 2020
Industry Trends
Public
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Championing Diversity & Inclusion in Public Service

Dr. Wanda Costen, Dean, School of Business, MacEwan University • Understanding the benefits of an inclusive workplace culture in municipal government • Examining the relationship between diversity and innovation
Championing Diversity & Inclusion in Public Service
Canada 11 Dec 2019
Industry Trends
Public
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Mobility-as-a-Service- Infrastructure, Integration and Impact at the City of Kelowna

Protecting public interest, data accessibility and encouraging citizen participation at the City of Kelowna
Mobility-as-a-Service- Infrastructure, Integration and Impact at the City of Kelowna
Canada 11 Dec 2019
Case Studies
Public
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Spotlight on Surface Transit Priority Measures at City of Toronto

David Kuperman, Program Manager, Transportation Planning City Planning – North York District, City of Toronto Surface Transit Operations and Priority Measures at the City of Toronto discusses surface transit priority measures at the City of Toronto.
Spotlight on Surface Transit Priority Measures at City of Toronto
Canada 11 Dec 2019
Case Studies
Public
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