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Communities
Cyber Security and Risk Management
Data, Analytics and AI
Digital Services and Customer Experience
General
IT Modernization and Cloud
Workforce, Skills and Capability
Digital Services and Customer Experience
Building a Human-Centred Digital Government for New South Wales
Through stories shared first hand from NSW government change makers we delve into how NSW departments and agencies are working to build a human centred digital government.
General
Partner Content
How Personal Evidence Paints the Full Picture for Educators, Learners and Employers
Personal evidence and the skills they recognise are game changers for learners to earners and those seeking to progress their careers. But the greatest benefit by far, is that they provide a fuller picture to educators, learners and employers, in a way that is transparent, contextualised and relevant. Let’s look at why personal evidence is on the rise and its impacts on the stakeholders of the skills ecosystem.
Workforce, Skills and Capability
Spotlight: Toronto Network of Women
Spotlight on the Toronto Network of Women
General
Digital and Technology Applications for a More Sustainable, Integrated and Patient-Centric Healthcare System
Duska Kennedy, Chief Digital Officer, North York General Hospital discusses enabling better care accessibility through digital health innovation
General
Improving Response and Preparedness for More Resilient Frontline Services
The pandemic has been first and foremost a health crisis, and whilst most industries can learn lessons from how they responded or what the pandemic has meant for them, it is the health sector that most likely has the most to learn and will continue to be most affected. There are “a lot of challenges ahead,” but equally, the pandemic has taught a lot of lessons that NSW Ambulance and all other ambulance services should heed.
Digital Services and Customer Experience
Improving Citizen Experience by Leveraging Digital Technology and Transformation
In our modern world, all industries have or should be embracing the technologies of the digital age. Some have done so in overt and very public ways by changing their entire processes from purely face-to-face experiences, to virtual or hybrid experiences. One example comes from Main Roads Western Australia. In 2021 Main Roads was chosen by the ATO to be part of a pilot program focusing on electronic or eInvoicing.
Data, Analytics and AI
Revolutionising Data Governance, Information Management & Data Strategy in Government
Most organisations, whether they are in the public or private sector, usually see the concept of governance as a necessary evil. They know they need to have good policies and procedures in place, but creating the policies and maintaining them is not something that most organisations are excited about. The key however is to “reimagine it, making it different and relevant to each organisation in its own way.”
General
Future-Focused Investments to Support a Sustainable Future
A country the size of Australia, with cities and towns across a wide landscape, has tremendous infrastructure, but to continue to thrive, it constantly requires new projects or upgrades to existing ones. To ensure that Australia has the infrastructure it needs for today and for the future, “we take a holistic approach to assessment that looks beyond the economic impact.” That is the only way that Australia can have “a sustainable future” with the infrastructure that it needs.
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