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Digital Services and Customer Experience

On Demand: Powered by Personalisation Webinar

Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
On Demand: Powered by Personalisation Webinar
Australia 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
Workforce, Skills and Capability

On Demand: The Great Onboarding Webinar

Hear from government experts as they discuss the core aspects of the employee experience that you should focus on to set your organisation apart from your competition, and allow you to navigate future change confidently.
On Demand: The Great Onboarding Webinar
Australia 13 Jan 2023
On Demand
Members-only
Save Purva Deshpande Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Digital Stream Panel Discussion

Nick, Helen, Lewis and Peter sat down together to delve into how to be improve customer experience across citizen services.
Digital.NSW 2021 - Digital Stream Panel Discussion
Australia 13 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Data Stream with Scott Johnston

Scott Johnston talks about enabling better data usage and security through Artificial Intelligence (AI).
Digital.NSW 2021 - Data Stream with Scott Johnston
Australia 12 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Digital Stream Case Study with Amanda Ianna

Amanda Ianna shares insights on converging physical and digital CX to improve citizen access, inclusion and engagement.
Digital.NSW 2021 - Digital Stream Case Study with Amanda Ianna
Australia 12 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar
IT Modernization and Cloud

Digital.NSW 2021 - Digital Stream Discussion with Carmen Michael and John Mackenney

Carmen Michael and John Mackenney sit down together to chat about digitally preparing schools for the future.
Digital.NSW 2021 - Digital Stream Discussion with Carmen Michael and John Mackenney
Australia 12 Jan 2023
On Demand
Members-only
Save Juhi Agarwal Author avatar
Cyber Security and Risk Management

On Demand: NSW Government Cyber Security Showcase 2021 - Keeping up with the Evolving Cyber and Information Security Landscape - CIO Panel Discussion

CIO Panel Discussion: Keeping up with the Evolving Cyber and Information Security LandscapeJoin our expert CIO panel as they unpack strategies on:Creating, executing, and continuously evolving your cyber roadmap and vision The emerging role of the CIO: Understanding the latest threats, setting the …
On Demand: NSW Government Cyber Security Showcase 2021 - Keeping up with the Evolving Cyber and Information Security Landscape - CIO Panel Discussion
Australia 11 Jan 2023
On Demand
Members-only
Save Jane Murugan Author avatar
Cyber Security and Risk Management

On Demand: NSW Government Cyber Security Showcase 2021 - Key insights on Reducing the Cost of a Data Breach Partner Session

Partner Session: Key insights on Reducing the Cost of a Data Breach
On Demand: NSW Government Cyber Security Showcase 2021 - Key insights on Reducing the Cost of a Data Breach Partner Session
Australia 11 Jan 2023
On Demand
Members-only
Save Jane Murugan Author avatar

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