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Public Sector Network's Insights
Digital Services and Customer Experience
Cooperative Efforts to Advance Digital Capability - Innovate Western Australia 2023
In this session or our panel of government leaders discuss co-operative strategies to advance digital outcomes and result. Featuring insights from Kerrine Blenkinsop, Philip Helberg and Owen Nevin.
Data, Analytics and AI
Enabling Government Data Sharing - Innovate Western Australia 2023
In this keynote session Minh Nguyen, Regional Director at Denodo discusses secure and effective strategies for government data sharing.
Digital Services and Customer Experience
Key Ingredients to Enable Innovation - Innovate Western Australia 2023
In this keynote session Giselle Rowe, Practice Manager, Strategy & Design at Insight Enterprises at discusses the key ingredients for successful innovation.
Digital Services and Customer Experience
Government of Canada's Digital Ambitions
We had the chance to interview Paul Wagner, Assistant Deputy Minister, Strategy & Transformation, Treasury Board of Canada Secretariat at our Public Sector Innovation Show- Federal and ask him a few questions about his government keynote which focuses on digital ambition in the public sector. While there are many exciting emerging technologies, Wagner emphasizes the need to establish and maintain trust with citizens by focusing on strong service delivery. He suggests designing services that are human-centered, rather than just citizen-centric, to serve Canadians, Canadian businesses, and those looking to come to the country. Read more for details about where the …
Digital Services and Customer Experience
WA Government’s Approach to Becoming Digitally Inclusive - Innovate Western Australia 2023
In this keynote presentation Jonas Petersen, Chief Digital Officer, Office of Digital Government, Department of the Premier and Cabinet delves into Western Australia's approach to becoming more digitally inclusive.
Cyber Security and Risk Management
Spike In Australian Cyber Attacks
Speaking in November 2022 after the release of the ACSC report and after the two major corporate breaches, Prime Minister Anthony Albanese said ‘it's a huge wakeup call and companies need to get their act together...we need to do much better.’ He then added that ‘the government has stepped up, [now] the private sector needs to step up in the interest of their customers but also their own interest.’[7]
Digital Services and Customer Experience
Global Government Innovators Report: International Women's Day Edition
With contributions from 17 public sector female leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s Global Government Innovators eBook has been written to showcase the women driving change, encouraging other female leaders and supporting their citizens - along with their hard working teams - to help build a stronger, smarter, more resilient public sector for the future.
Workforce, Skills and Capability
The Changing Face of Talent: Q&A with Alex Smith, CHRO of Memphis, TN
Ahead of her session at Government Innovation Georgia on March 29th, we caught up with Alex Smith, Chief Human Resources Officer from the City of Memphis, to learn more about her DEI initiatives, her approach to innovation, and her upcoming Panel Discussion: The Future of Work: The Changing Face of Talent.
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