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Digital NSW 2024 Insights

Digital Services and Customer Experience

Learning from the success of the Process and Technology Harmonisation (PaTH) Program

Digital NSW 2024
An excellent example of cross-government collaboration in the digital transformation space
Learning from the success of the Process and Technology Harmonisation (PaTH) Program
Australia 13 Nov 2024
Industry Trends
Public
Save Melissa Cowan Avatar
Digital Services and Customer Experience

Fireside Chat: Digitally enabled transformation in NSW Government

Digital NSW 2024
Digitally enabled transformation provides opportunities to deliver better, more efficient services.
Fireside Chat: Digitally enabled transformation in NSW Government
Australia 11 Nov 2024
Industry Trends
Public
Save Melissa Cowan Avatar
Data, Analytics and AI

Realising the potential of AI and emerging technology in a safe way to increase efficiencies

Digital NSW 2024
What the NSW AI Assurance Framework and Digital Assurance Framework are doing for responsible AI use.
Realising the potential of AI and emerging technology in a safe way to increase efficiencies
Australia 4 Nov 2024
Industry Trends
Public
Save Melissa Cowan Avatar
Digital Services and Customer Experience

NSW Digital Government Strategy - Mission 4: Enhancing Resilience and Safety in Digital and Physical Environments for NSW

Digital NSW 2024
A strategy to enhance resilience and safety in NSW by strengthening digital and physical systems, ensuring preparedness for emergencies, and safeguarding community trust.
NSW Digital Government Strategy - Mission 4: Enhancing Resilience and Safety in Digital and Physical Environments for NSW
Australia 27 Oct 2024
Industry Trends
Public
Save Charlie Hamer Avatar
Cyber Security and Risk Management

Mission 3: Building Trust through Reliable, Secure Digital Services and Sustainable Digital Infrastructure

Digital NSW 2024
A strategy to build trust through secure, reliable digital services and sustainable infrastructure, ensuring privacy, modernisation, and environmental responsibility for the NSW community.
Mission 3: Building Trust through Reliable, Secure Digital Services and Sustainable Digital Infrastructure
Australia 23 Oct 2024
Industry Trends
Public
Save Charlie Hamer Avatar
Data, Analytics and AI

NSW Government Digital Strategy - Mission 2: Digital-Driven Growth and Innovation

Digital NSW 2024
A strategy to use digital technology for enhancing service delivery, supporting economic growth, and driving productivity while balancing innovation and risk in New South Wales.
NSW Government Digital Strategy - Mission 2: Digital-Driven Growth and Innovation
Australia 22 Oct 2024
Industry Trends
Public
Save Charlie Hamer Avatar
Digital Services and Customer Experience

Groundbreakers with Kristin Bamford, Group Product Director, Service NSW

Digital NSW 2024
On a career in public sector tech and the trajectory of digital initiatives in NSW
Groundbreakers with Kristin Bamford, Group Product Director, Service NSW
Australia 14 Oct 2024
Interviews
Public
Save Jordan Mullins Avatar
Digital Services and Customer Experience

NSW Government Digital Strategy - Mission 1: Ensuring Digital Services Are Accessible, Inclusive, and Connected for Everyone in NSW

Digital NSW 2024
An overview of the NSW Government's mission to create inclusive, accessible, and connected digital services for all residents, focusing on digital inclusion, enhanced connectivity, accessibility standards, and community-driven service design
NSW Government Digital Strategy - Mission 1: Ensuring Digital Services Are Accessible, Inclusive, and Connected for Everyone in NSW
Australia 13 Oct 2024
Industry Trends
Public
Save Charlie Hamer Avatar

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