Automation, in the many forms it comes in – machine learning, robotic process automation, artificial intelligence – is on track to make a bigger impact on business and society than any previous technology. With the ability to make connections, see relationships and react faster and more efficiently we’re on the cusp of something huge.
Ultimately automation at any level isn’t a technological journey – technology is easy, you just turn it on – automation is a psychological journey, one that goes hand in hand with a change management journey, with the brutal truth being that it doesn’t matter how much your organisation spends on an automation initiative. If your initiative isn’t integrated, embraced and accepted it won’t achieve the desired benefits. Period.
To help you on this journey we’ve rounded up five strategies to help achieve seamless automation transformation.
