The justice system provides a variety of necessary services to the communities they serve, but because of their nature, they are very procedural and sometime impervious to change. Yet the pandemic has shown them that they need to change and adapt to improve the way they serve their communities.
This paper presents the perspectives of two justice system executives from two jurisdictions and shows that although changes were made to adapt to a crisis, many of these changes shouldn’t be just temporary workarounds. The justice system is primed for real, sustainable change, and investment should be directed to ensuring that the justice system keeps pace with the rest of society.
