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Cyber Security and Risk Management
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IT Modernization and Cloud
Workforce, Skills and Capability
Workforce, Skills and Capability
Designing the Future Workforce through Reskilling and Upskilling
There is a commonly held belief, especially in business circles, that if you are not moving forwards then it is as if you are moving backwards. In other words, innovation, creativity and continuous improvements are necessary in order to succeed. As much as this might apply to business, it certainly applies to learning and development (L&D) too. In fact, L&D are sometimes the most necessary traits when it comes to moving forwards because both learning and development are underpinned by the latest trends and the most up-to-date information. If the goal of a business is to constantly move and improve, …
General
Council Highlight: Town of Claremont
The Town of Claremont is the local government authority for the riverside suburbs of Claremont and Swanbourne, located just 9kms from the Perth city centre. Like many boutique local governments, the Town provides a wide range of community facilities and assets such as an Aquatic Centre, Hub & Library, regional Museum, lake, foreshore, as well as infrastructure to support a thriving town centre and several schools. The Town of Claremont is facing similar challenges to most local governments; budget and funding challenges, pressure on housing and density; changing community expectations and attracting and retaining the talent needed to deliver the …
Cyber Security and Risk Management
Practices to Bolster Your Fraud Intelligence Program to Prevent Corruption and Online Threats
Fraud, cybercrime, and other related issues are major hurdles that most organizations have to deal with. They take up precious business time and cost lots of money. The Canadian Anti-Fraud Centre (CAFC) was setup to identify and deal with various types of fraud, and Jeff Thomson, the Senior Criminal Intelligence Analyst with the Royal Canadian Mounted Police (RCMP) at the CAFC, says that it was set up in partnership with the RCMP, the Ontario Provincial Police and the Competition Bureau of Canada. It is an exciting and unique place to work because we’re reducing fraud every day. They don’t do …
IT Modernization and Cloud
The Future of Digital Strategy in Queensland Government
Digital technology is evolving at a pace that is hard to keep up with; Innovation is accelerating as technologies such as robotics, cloud, big data, the Internet of Things, artificial intelligence and machine learning continue to transform our everyday lives, as well as the Australian economy. Government digital strategies can often focus on the potential of digital services, thinking primarily about customer service channels, technology, standard operating environments, software as service and cloud computing. While this is important, it isn’t enough to create a true digital revolution. That is why the Queensland government is readying new long-term innovation and digital …
Cyber Security and Risk Management
Securing the Cloud
““It’s important to note that we are provider agnostic. We will work with anybody who’s prepared to support the government to achieve its digital aspirations and ultimately its outcomes and results for New Zealanders.”” Adrienne Moor, Lead, The Government Cloud Programme, Department of Internal Affairs “The continued investment in New Zealand by global cloud providers is delivering strong and positive support for New Zealand’s digital maturity. At the same time, agencies have varying needs, so the need and the flexibility of the cloud solutions need to be able to reflect and enable what is required in their different contexts for …
Digital Services and Customer Experience
Connecting with citizens through targeted and engaging communications
The way we all communicate has changed. The invention of the telephone was a genuine game-changer, but now nearly a century and a half later, communication takes many forms, particularly in the digital space, and government agencies need to be at the forefront of this revolution. In Australia, many of the federal agencies in particular have embraced social media and have re-created their digital strategies to match the expectations of their communities. This paper showcases examples from three of those agencies. The experience of social media is now fundamental to the creative, artistic and cultural industries within Australia and across …
General
State-wide Connectivity
“With the right policy reforms, the right projects and some good strategic investment in the digital space, our regional communities will be uniquely positioned to leverage opportunities in a post-COVID digital economy for accelerated growth in key sectors.
General
Architecting the Future Smart City
Cities and regions all over the world need to continually adapt to keep up with technology and with the expectations of their citizens. In New Zealand, given the size of the country and the spread of the population, there are significant differences and challenges between the largest cities and the smallest regions. Wellington is the capital and one of the largest cities. “People said that we were absolutely mad to go down the Zealandia journey, but now we’re doing something even more extraordinary, which is to try and get rid of predators from across the entire city. No major urban …
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